Today, we had a very intense call from UPS about our order from sticker mule. They informed us that because we are a business we need our own brokerage account to ship the parcel across the border. We have never had this issue with any other company order from the US before, and it's interesting that this is now an issue. We will probably not order from Sticker Mule again due to them using UPS rather then a shipping company that can handle orders without needing additional brokerage accounts. Most likely will be a Canadian company next time to avoid all these shipping issues.