Poor Customer Service - They delete bad reviews
Laure Stevens
had an issue with the credit card that was used for my purchase as it was an unauthorized card attached to my work, my mistake, I asked sticker mule to change the payment method to a different card. There were 2 small purchases, not worth their time to help a customer out apparently. They changed one charge but absolutlely refused to change the second charge, this has caused me a very difficult problem to resolve and it could have been easily resolved on their end. Because of this I have to give Sticker Mule an F in customer service and an F in the level of respect and compassion in dealing with their clients. Good customer service is a lost art form. They have a phone number that directs you to send an email, why bother? It is just a bad business plan. Just piss off one customer at a time and see your company nose dive into internet oblivion. I won't be back and I would be very careful if you are planning on placing your order because they don't have their customers backs. LS