I have ordered from here before and normally the service and product are outstanding. I am actually quite stunned by this last order. I ordered custom pins and almost every single one has a defect. The glue or resin is sloppy, several of them are stuck together and it leaves a mark/sticky spot when I take them apart, pin backing is detached on some of them or the edges/surface have some kind of scratch, stick mark or are irregular. This was order #R641371208